Payment Policy for Flexisopic

Effective Date: December 25, 2024

At Flexisopic, we prioritize your shopping experience and aim to make every transaction as secure and efficient as possible. This Payment Policy outlines the accepted payment methods, the payment process, as well as security measures in place to safeguard your sensitive information. By using our website and making a purchase, you agree to the terms and conditions set forth in this policy.

1. Accepted Payment Methods

We offer a range of payment options to suit your preferences and ensure a smooth checkout process. The available methods are as follows:

  • Credit and Debit Cards:
    We accept all major credit and debit cards for payment, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    For those who prefer not to enter their payment information directly on the website, we offer PayPal as a secure payment gateway. PayPal allows you to use your PayPal balance or link a bank account or credit card to make payments.

  • Alternative Payment Methods:
    We may expand our payment options to include additional methods in the future. Please check the website for updates or promotions that might include special payment options.

2. Payment Processing

  • Order Confirmation:
    Once your order has been successfully placed, you will receive an order confirmation email. This email serves as acknowledgment that your order has been received but does not yet guarantee payment approval. The final confirmation of your payment will be processed once the transaction is authorized by our payment systems.

  • Authorization and Charges:
    When you place an order, the payment method you provide is subject to authorization by your financial institution. We charge your credit or debit card, or deduct from your PayPal account at the time of order processing. In the case of an order cancellation (before shipment), the payment will be refunded accordingly.

  • Order Cancellations and Modifications:
    If you wish to cancel or modify your order, you can do so before the shipment is processed. Once an order is shipped, it cannot be canceled, and you must follow our Return and Refund Policy to initiate any return requests.

3. Billing Information

When making a purchase, you must provide accurate and up-to-date billing information. This includes:

  • Full name
  • Billing address (matching the address on file with your financial institution)
  • Valid credit or debit card details (number, expiration date, and CVV code) or PayPal login credentials

By providing this information, you confirm that it is accurate and agree to pay the total amount, including applicable taxes and shipping fees. Failure to provide accurate billing information may result in delays or issues with your order.

4. Security and Fraud Prevention

At Flexisopic, we take the security of your personal and financial information seriously. Our payment system utilizes advanced encryption and secure server technology to ensure that all payment details are protected during transmission. Additionally:

  • Fraud Prevention: We use fraud detection measures and actively monitor transactions for suspicious activity. In the event of any concerns, we may reach out to you for further verification before processing your order.

  • Secure Payment Gateways: We work with trusted third-party payment processors to ensure your payment data is handled securely. Our payment systems comply with the latest industry standards to maintain a safe shopping experience.

5. Sales Tax and Additional Charges

  • Sales Tax:
    Sales tax will be applied based on the destination of your order. The tax rate is calculated at the time of checkout, and the final amount will be displayed before you complete your purchase.

  • Shipping Fees:
    Shipping costs are determined by the size, weight, and delivery location of your order. These fees are clearly outlined at checkout so you can review your total cost before completing the transaction.

  • Additional Fees:
    In some cases, depending on your location, you may be subject to additional charges such as customs duties, import taxes, or bank transaction fees. These charges are not included in the final checkout price and are the responsibility of the customer.

6. Payment Failures

In the event that your payment method is declined, we will notify you promptly. Common reasons for payment failure include:

  • Insufficient funds or a hold on your card.
  • Incorrect billing information.
  • An issue with your financial institution’s security protocols.

We encourage you to review your payment information and ensure sufficient funds are available. If the issue persists, please contact your payment provider or try an alternative payment method. If your payment is not processed successfully, your order will be placed on hold until the issue is resolved.

7. Currency

All transactions on Flexisopic.com are conducted in U.S. Dollars (USD). If you are located outside the United States, your bank or payment provider may apply an exchange rate conversion, and additional foreign transaction fees may apply. Please check with your financial institution for specific details regarding these fees.

8. Refunds and Returns

Refunds for returned items will be issued back to the original payment method used at the time of purchase. The timeline for processing refunds may vary depending on your payment provider. For more information, please refer to our Refund and Return Policy.

9. Changes to Payment Policy

Flexisopic reserves the right to update or amend this Payment Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our payment practices.

10. Contact Us

If you have any questions or concerns regarding your payment, or if you need assistance with payment issues, please contact us at:

  • Email: info@flexisopic.com
  • Phone: (605) 764-5131
  • Address: 27745 481st Ave, Canton, South Dakota, United States
  • Website: flexisopic.com

Thank you for choosing Flexisopic! We are committed to offering you premium food products, and we appreciate your trust in our secure and convenient payment process. Enjoy your shopping experience with us!